Privacy Policy

Last updated: 19/01/2026

Heron Fisheries (“we”, “us”, or “our”) operates the website https://www.heron-fisheries.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

a) Information You Provide to Us

You may provide personal information when you:

  • Contact us via forms, email, or phone

  • Make enquiries or bookings

  • Subscribe to newsletters (if applicable)

This may include:

  • Name

  • Email address

  • Phone number

  • Address

  • Any other information you choose to provide

b) Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Pages you visit

  • Time and date of your visit

  • Referring website

This data is collected using cookies and similar technologies.

2. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide customer support

  • Process bookings or services (if applicable)

  • Improve our website and services

  • Send updates or marketing communications (only if you have opted in)

  • Comply with legal obligations

3. Legal Bases for Processing (UK GDPR)

We process your personal data under the following lawful bases:

  • Consent – where you have given clear permission

  • Contract – where processing is necessary to fulfil a contract

  • Legal obligation – where required by law

  • Legitimate interests – to operate and improve our business (without overriding your rights)

4. How We Share Your Data

We do not sell your personal data.

We may share your data with:

  • Service providers (e.g. website hosting, email services, analytics)

  • Professional advisers (e.g. legal, accounting)

  • Authorities if required by law

All third parties are required to respect the security of your data and treat it in accordance with the law.

5. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

6. Your Data Protection Rights (UK)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request restriction of processing

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

7. Cookies

We use cookies to improve your experience on our website.

Cookies help us to:

  • Understand how visitors use our site

  • Improve functionality

  • Remember preferences

You can control or disable cookies through your browser settings.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Heron Fisheries
Email: sales@heron-fisheries.co.uk
Phone: 01928 565124